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A smart app that communicates with devices remotely

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Installer in work clothes at a Zehnder ventilation unit in a bright utility room with bicycles

The international multinational Zehnder Group International (CH) works intensively and successfully on indoor climate solutions. It is the market leader in ventilation with heat recovery. Indoor air quality and people's comfort in the places where they live and work are central to this. The goal is to create a healthy, comfortable and energy-efficient indoor climate.

The challenge

The air in buildings is often full of pollutants. These reduce comfort and can cause health problems in an unventilated space. The Zehnder ComfoAir Q controls the supply and extraction of air and can reduce these problems. To make the systems more user-friendly, Zehnder was looking for a way to operate them remotely. Both end users and professional installers needed to be able to communicate with the systems through an app.

Front view of a white Zehnder ventilation unit

The solution

To run the app, we developed a backend that is used as a cloud solution. It allows Zehnder to record operational information about the use of the Zehnder ComfoAir centrally, and to use that information in the future as input for new products or product improvements.

Finally, we developed a native app that communicates through the ComfoAir's CAN bus interface. The result is a solution in which the controls and information of the Zehnder ComfoAir can be viewed and used (changed) through several interfaces at the same time.

Laptop showing the Zehnder web portal: a list of connected ventilation units by address, with model and errors

The result

Full connectivity for the Zehnder ComfoAir and the ability to operate the units remotely or on site, resulting in cost savings. On top of that, the cloud solution's service is always accessible and data is stored securely.

Smartphone showing the Zehnder app dashboard: fan status, 18 °C and 332 m³/hCutaway view of a Zehnder ventilation unit showing the fan, filters and electronics
Hands holding a tablet with the installer app for the ComfoAir NEO 350 showing the filter settings

“From the very start of digitising our products, Doop thought along with us and even further ahead. Besides the great app and everything behind it, we value the special role Doop plays in developing innovations for our customers.”

Peter-Maarten Bijkerk, Group Product Manager - Zehnder Group International

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